BET Wins With Rapid Response
On Sunday night, Madonna performed an, um, interesting Prince tribute at the Billboard Music Awards. I don't want this to turn into a rant or a shade bonanza, but let's just say it wasn't great. A few moments after the show aired, BET posted a tweet that gave me chills:
"Yeah, we saw that. Don't Worry. We Got You."
BET's social media team has won the rapid response game for the week. Everybody else can go home now.
They know their audience intimately, so much so that they knew how they'd react to Madonna's tribute. And not only that, they knew that their audience was still on Twitter and Facebook talking about how much they hated it.
And not only that, they seized an important moment that had cultural significance.
Really important things to think about when creating a rapid response to breaking news and events.
What about you? Did you see this tweet when it was first posted? What did you think?